IVR (Interactive Voice Response)
Virtual Number is your personal reception hosted virtually in cloud telephony environment. In this you get a personal telephone number where your customers can call 24×7. Customers calling to your number are greeted with a message customized specially for you and can select Channels (Simultaneous Incoming calls) set by you to speak with concerned person, leave a voicemail or send a fax to you!
Benefits of using IVR:
IVR helps your customer select the department they want to talk to.For example if you have Departments like Billing, Support, Administration etc and your customer wants to talk to the executive of Support department or Billing or any other department, then IVR comes into the picture and informs the caller about your different departments and caller can go directly to the particular department on phone.
SANDEXO® offers you a user friendly web based panel. You can check all your status using web-based panel and you can operate it from everywhere. IVR is much flexible than normal numbers. You can forward your call from a number to any other number, like a cell phone, landline or IP phone.
Interactive Voice Response (IVR) solution is a cloud-based EPABX for businesses. SANDEXO® comprises of an IVR installed on a hosted platform at a remotely located server and allows businesses to access the application through a user-friendly web panel and serves as a low-cost reliable business phone system with the added advantage of scalability, flexibility, and zero capex.

Now create a powerful first impression with a single business number with unlimited extensions, that always connects. With hosted IVR solution, call management becomes intelligent through smart call tracking, routing and recording capability. SANDEXO® offers a host of plug and play features which help businesses project a bigger and professional image.
features






